Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide when creating an account, organizing events, or purchasing tickets:

  • Account information: name, email address, password
  • Event organizer data: organization name, contact details, payment configuration
  • Ticket buyer data: name, email, phone (optional), payment information
  • Usage data: pages visited, features used, device information

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the ticketing platform
  • Process ticket purchases and payments
  • Send ticket confirmations and event updates
  • Send usage alerts and account notifications
  • Improve our services

3. Data Sharing

We share data only with:

  • Payment providers (YooKassa) to process transactions
  • Email providers to deliver notifications
  • Event organizers receive buyer information for their events

We do not sell personal data to third parties.

4. Data Storage

Your data is stored securely in cloud databases. We use encryption in transit (TLS) and follow industry security practices.

5. Your Rights

You can:

  • Access your personal data through your account settings
  • Update or correct your information
  • Delete your account by contacting support
  • Request a copy of your data

6. Cookies

We use essential cookies for authentication and language preferences. No tracking cookies are used.

7. Contact

For privacy-related questions, contact us at the email listed on our website.